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> Use this file to discover available pages before exploring further.
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# Resetting the CARE Pro 5 to factory settings

### How to reset the CARE Pro 5 to factory settings

If you are having problems with your **Kardena CARE Pro 5**, resetting it to factory settings may help.
**Factory reset directly on the watch:**

1. Turn on the display of your CARE Pro 5.
2. Open the **Main Menu**.
3. Open **Settings ⚙️**.
4. Scroll down in the settings.
5. Select **‘Reset’**.
6. Confirm the reset.

The CARE Pro 5 will then be reset to its factory settings and restarted.

⚠️ **Important:** This will delete all settings and data stored on the watch.

### Reconnect the CARE Pro 5 after resetting

1. Open the **Bluetooth settings** on your smartphone.
2. If the CARE Pro 5 is still listed there as a paired device, select **‘Remove device’ / ‘Unpair’ / ‘Ignore this device’**.
3. Then open the **H Band app**.
4. Go to **‘My Devices’ → ‘Add device’**.
5. Select the **CARE Pro 5** from the list of devices found.
6. Confirm the connection and the required permissions.

⚠️ **Please note:** Do not pair the CARE Pro 5 manually via your smartphone’s Bluetooth settings first. The connection should be established directly via the app.