Resetting the Care Pro 2 to factory settings / Deleting data

If you’re running into issues with your Kardena CARE Pro 2, we recommend doing a full reset of the watch.
How to perform a factory reset:

1. Open the Menu on your CARE Pro 2.
2. Select Settings ⚙️.
3. Scroll down and select ‘Reset’ or ‘Delete data’.
4. Confirm the reset.
5. The watch will then restart and return to its factory settings.

Important for re-setup:
First, remove any existing connection to the CARE Pro 2 from your smartphone’s Bluetooth settings (‘Ignore device’ or ‘Unpair’).

Then open the H Band or G Band app and reconnect the CARE Pro 2 directly via the app.

Please do not pair the watch manually via your smartphone’s Bluetooth settings first.

Updated on: 09/09/2026