Resetting the CARE Pro 4 to factory settings

If you’re experiencing problems with your Kardena CARE Pro 4, resetting it to its factory settings may help.

How to perform a factory reset via the H Band app:

Open the H Band app on your smartphone.
Select ‘My Devices’ at the bottom.
Open ‘My Device’.
Select ‘Factory Reset’.
Confirm the reset.

⚠️ Important:
A factory reset will delete all data and settings stored on the watch.

Reconnect the watch afterwards

If the CARE Pro 4 does not connect automatically afterwards:

Open the H Band app.
Go to ‘My Devices’.
Select ‘Device – not connected’.
Search for available devices.
Select your CARE Pro 4 and reconnect it.

⚠️ Note:
If the watch is still listed in your smartphone’s Bluetooth settings and cannot be connected, first remove or unpair it from there and then reconnect it via the H Band app.

Updated on: 10/09/2026

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