Resetting your Kardena smartwatch to factory settings

A factory reset can resolve various issues with your Kardena smartwatch.

When is a factory reset advisable?

A reset may be advisable, for example, in case of:

• Connection issues
• Problems after changing smartphones
• Unusual behaviour of the smartwatch
• Synchronisation issues
• Passing on or selling the smartwatch

⚠️ Warning – data loss:
Resetting the device will delete settings and any data on the smartwatch that has not yet been synchronised. You should therefore synchronise your data before resetting, if possible.

How to access factory settings

The exact menu navigation varies depending on the Kardena model.

On many models, you’ll find the function under:
Settings → System → Reset / Factory settings
Then confirm the reset.

After the factory reset

1. Remove any old connections to the smartwatch from your smartphone’s Bluetooth settings.
2. Restart your smartphone.
3. Turn on the smartwatch.
4. Open the app for the smartwatch.
5. Start the device search.
6. Reconnect the smartwatch.

ℹ️ Note:
The exact steps may vary depending on your Kardena model. Where possible, please refer to the model-specific instructions for your smartwatch.
💡 Tip:
A factory reset should not be the first step you take when encountering any problem. First, check our Help Centre for the relevant solution.

Updated on: 10/09/2026