Resetting the CARE Pro 6 to factory settings

How to reset the CARE Pro 6 to factory settings

If you are experiencing problems with your Kardena CARE Pro 6, we recommend resetting the watch to its factory settings and then reconnecting it to the app.

Factory reset directly on the watch:

Open the Menu on your CARE Pro 6.
Open Settings ⚙️.
Scroll down in the settings.
Select ‘System’ / ‘Reset’ or ‘Clear data’.
Select ‘Factory settings’ / ‘Reset’.
Confirm the security prompt.

The CARE Pro 6 will then be reset and restarted.

⚠️ Important: Resetting the watch will delete all settings and data stored on it.

Reconnecting the CARE Pro 6 after resetting

First, check the Bluetooth settings on your smartphone.
If the CARE Pro 6 is already listed there as a paired device, remove or unpair the watch.
Then open the G Band app.
In the app, select ‘Add device’.
Select your CARE Pro 6 and confirm the required permissions.

⚠️ Please note: The CARE Pro 6 should not be paired via your smartphone’s Bluetooth settings first. The connection should be established directly via the app.

We recommend the G Band app for the CARE Pro 6. Alternatively, you can use the H Band app.

Updated on: 10/09/2026

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