Resetting the CARE Pro 5 to factory settings

How to reset the CARE Pro 5 to factory settings

If you are having problems with your Kardena CARE Pro 5, resetting it to factory settings may help.
Factory reset directly on the watch:

1. Turn on the display of your CARE Pro 5.
2. Open the Main Menu.
3. Open Settings ⚙️.
4. Scroll down in the settings.
5. Select ‘Reset’.
6. Confirm the reset.

The CARE Pro 5 will then be reset to its factory settings and restarted.

⚠️ Important: This will delete all settings and data stored on the watch.

Reconnect the CARE Pro 5 after resetting

1. Open the Bluetooth settings on your smartphone.
2. If the CARE Pro 5 is still listed there as a paired device, select ‘Remove device’ / ‘Unpair’ / ‘Ignore this device’.
3. Then open the H Band app.
4. Go to ‘My Devices’ → ‘Add device’.
5. Select the CARE Pro 5 from the list of devices found.
6. Confirm the connection and the required permissions.

⚠️ Please note: Do not pair the CARE Pro 5 manually via your smartphone’s Bluetooth settings first. The connection should be established directly via the app.

Updated on: 10/09/2026